Support

• BYOM
  • Manage your USB control in-room peripherals with you NovoConnect and preferred Video Conferencing software.
  • BYOM - Download and Installation
  • How to use BYOM
  • Supported USB cameras
• Screen Extension
  • Using a Novo device as screen extension is available for Windows and Mac computers.
  • Windows – via NovoConnect Software and Screen Extension Driver
  • MacOS – via AirPlay
• Audio Output
  • NovoConnect software (for MacOS) relies on Audio Adaptor package to output audio properly.
  • Install Audio Adaptor on Mac computers
• Troubleshoot Miracast on NovoTouch and NovoDisplay
  • NovoConnect supports wireless projection through the Miracast protocol.
  • There are two types of issues with Miracast to NovoConnect e.g. NovoTouch, NovoDisplay : Windows edition and WiFi driver version
  • Supported device list
  • Reference information